Information and Terms and Conditions
Please be aware that in choosing to buy something from our website, you are accepting our terms and conditions. So do make sure you read through them.
Sizing
Because sizing is so variable in vintage and even new clothing, we will include measurements of all our garments. Please remember to measure yourself honestly, allowing room to breathe. There’s no point suffering for fashion. Much better to feel comfortable and relaxed. We will include the fullest outside measurement for bust, waist and hips, with the garment lying flat. Sleeve measurements are taken on the outside, from natural shoulder to wrist. Dress length is shoulder to hem, pants are measured on the inner seam from crotch to hem. With men’s shirts we give the chest measurement, which is taken from armpit to armpit with the shirt lying flat. Feel free to contact us if you want further information.
Condition
We try to photograph everything as honestly as possible, but colours can vary from computer to computer. We check for flaws and will do our best to state anything obvious. It is occasionally possible to miss something, but it’s not in anyone’s interest to be dishonest. Our clothing is chosen to be worn and enjoyed. However, most of our pieces are vintage, and as such have usually been worn before. Remember, any doubts, contact us first.
Here’s a clue to our definitions to make it easier for you:
Mint: means that the item is in mint condition with no indication that it was ever worn.
Very Good: these pieces have no obvious flaws, but may have signs that they were previously worn or laundered.
Good: tells you that we have found and noted a minor flaw or two that makes it less than pristine, but the item is still very wearable.
Fair: very occasionally, we may put a vintage piece up for sale that we feel is special enough as an example of it’s period, either in design or it’s fabric, to be worth something to a collector or designer, even though it shows real signs of damage. Items in this category are not for general wear.
Return Policy
Sometimes despite all our best efforts, the item just doesn’t fit. We will gladly accept returns if you absolutely must. Just email us within 3 days of receipt and let us know that it’s coming back. We will send an acceptance email back in return. Returned items received within 7 days of this email will incur no re-stock fee. Returns received after this time will incur a re-stock fee of 50%. The only exception to this would be if the item is an overseas purchase (outside Australia), and in that case we will allow a further 7 days. All overseas returns received after this 14 days will incur a re-stock fee of 50%. Customers who prefer to exchange are welcome to do so and will receive a credit note valid for 6 months. (Credit is also valid in our real life shop "mrs peel" in Leura, Blue Mountains). Items must be returned to us in the condition in which they were received, and with hangtags still attached, packaged securely and insured. Postage and insurance is to be paid for by customer. Please be aware that sale items cannot be returned.
Please note that we can’t accept returns if these conditions are not adhered to.
Shipping and handling on return merchandise is non-refundable.
Contact Us
Please don’t hesitate to contact us via email if you need more information. We are happy to answer your questions and would love to hear your feedback about our site.